14 days from the day you receive it, with a receipt, in original condition with all parts, accessories and packaging.
The basics
How
Return at an Apple Store or start it from your Order Listing page online, or call 1-800-MY-APPLE.
Refund timing
Within 10 business days after inspection. Cash returns over $750 are refunded by mailed check.
Can't be returned
Apple Gift Cards
Prescription ZEISS inserts can't go back to a store (mail return only, 14 days)
The catch
Price drop within 14 days of receiving it? Ask for the difference back within 14 days of the price change. Black Friday and other limited-time sales don't count.
Turn off Find My / activation lock first, or Apple can refuse the return.
Returning an iPhone doesn't cancel your phone plan. Call your carrier.
Apple products bought elsewhere go back to that store.
Gift receipt returns get an Apple Gift Card, not cash.