Gap return policy

The basics

Holidays

Purchases Oct 15 – Dec 24 can be returned through Jan 15, or 30 days from purchase/delivery, whichever is later.

Fees

• Mail returns: $6 shipping fee for non-members. Free for Encore members.

Can't be returned

• Final sale items
• Encore Market items
• Masks

The catch

• Items from third-party sellers don't get the holiday extension.
• Sunglasses need the receipt and tags. Defective ones can go back any time.