90 days with proof of purchase for most items. Much shorter for some categories, and 365 days if you paid with a Home Depot credit card or commercial account.
The basics
How
Return with proof of purchase. For damaged or defective major appliances, call Customer Solutions at 1-800-455-3869 within 48 hours of delivery (weekends excluded).
Different deadlines
48 hours: major appliances (fridges, washers, dryers, ranges, dishwashers, built-in microwaves), even unopened.
7 days: dehumidifiers, gas pressure washers, window/portable ACs, gas generators, pumps, portable evaporative coolers, portable heaters. Unused and factory-sealed.
30 days: furniture, TVs, computers, tractors, paint sprayers, gas-powered yard tools, Halloween and holiday decor. Unused and factory-sealed.
365 days: most items bought with a Home Depot credit card or commercial account.
1 year (store credit): perennials, trees, roses and shrubs.
Recent changes
Jul 7, 2026
Halloween and holiday decor return window cut to 30 days; pumps, portable evaporative coolers and portable heaters cut to 7 days.
The catch
Home Depot can refuse a return if you damaged the item (as opposed to a manufacturing defect).
Short-window items generally must be unused and still factory-sealed.
Holiday decor now has only 30 days. That changed in July 2026.